Frequently Asked Questions

Our products are handmade in Bali with intention and care, designed to support personal growth through mindful daily rituals. We combine beautiful craftsmanship with practical tools for reflection, planning, and creativity.

Yes. Every piece is thoughtfully handmade in small batches by skilled makers in Bali. Natural variations may occur, making each item uniquely yours.

We create notebooks, guided journals, undated planners, affirmation cards, oracle cards, and other tools designed to inspire clarity, creativity, and self-connection.

Our notebooks come in blank, lined, and dotted pages so you can choose what suits you best, whether for writing, doodling, planning, or journaling.

Our guided journals include thoughtful prompts, reflection pages, and deeper exercises to help you build self-awareness, gratitude, and meaningful habits.

Our undated planner is a flexible one-year planner designed for mindful productivity. It includes planning pages, goal setting, habit tracking, and space to reflect so you can begin anytime.

Softcover journals are lightweight and flexible, ideal for everyday carry. Hardcover journals offer more structure and durability, perfect for long-term use or gifting.

We use 90 gsm paper that is smooth, versatile, and made for writing, sketching, doodling, and everyday creativity.

Yes, our 90 gsm paper is perfect for sketching, doodling, and creative journaling. It is not ideal for heavy marker use, wet media, watercolor, or alcohol markers, as those can bleed or warp the paper.

Some of our products feature cork covers.

Simply wipe gently with a soft damp cloth and keep away from excess moisture or heat. With time, cork develops beautiful character naturally.

Yes, we ship worldwide and love sending our creations to customers around the globe.

All orders are packed and shipped from Bali, Indonesia.

Delivery times vary by destination and shipping method. Estimated shipping times will be shown at checkout.

Yes. Once your order ships, you’ll receive a tracking link by email.

Browse our collection, add your favourites to cart, and complete checkout securely through our website.

Yes. We offer special pricing for larger orders, gifting, retreats, events, and corporate needs. Feel free to contact us.

If there is an issue with your order, please reach out and we’ll do our best to help in line with our store policy.

Yes. We may be able to create custom journals, branded gifts, or special event orders depending on the project.

Yes. We welcome partnerships with aligned retailers, boutiques, studios, retreats, and businesses.

Minimum order quantities depend on the product and customization needs. Please contact us for details.

Absolutely. We love working with brands, creators, retreats, and communities that share our values.

Soulful Impacts was created to help people reconnect with themselves through beautiful tools that inspire reflection, intention, and meaningful everyday growth.